Terms of Service.
The terms governing every campaign booked through Lonestar Billboards.
Effective date: January 1, 2026
These Terms of Service ("Terms") govern all campaigns, services, and engagements provided by Lonestar Billboards ("we," "our," or "us"). By booking a campaign or using our services, you agree to these Terms.
Booking Terms
Campaign bookings are confirmed once a signed agreement and the required deposit have been received. All bookings are subject to vehicle and route availability in the requested market. We reserve the right to confirm or decline bookings based on operational capacity.
Campaign dates, routes, and durations are specified in the individual campaign agreement. Any changes to a confirmed campaign must be requested in writing at least seven (7) business days prior to the scheduled start date. Changes made within seven business days may be subject to additional fees or may not be accommodated.
Route plans are provided as guides and may be adjusted based on traffic conditions, weather, road closures, or safety considerations. Specific GPS coordinates or turn-by-turn routes are not guaranteed.
Payment Terms
A 20% deposit is required to confirm and hold a campaign booking. The remaining 80% balance is due upon campaign deployment. Invoices are issued on the first day of deployment and are payable within the timeframe specified in the campaign agreement.
Accepted payment methods include wire transfer, ACH, company check, and major credit cards. Late payments may result in service suspension and are subject to a 1.5% monthly interest charge on the outstanding balance.
All pricing is quoted in US dollars. Clients are responsible for any applicable taxes, duties, or local permit fees associated with the campaign.
Refund Policy
We offer a Day-1 refund policy. If you are not satisfied with the campaign after the first day of deployment, you may request a full refund of your deposit, provided the request is submitted in writing before the end of the first operational day.
After the first day, campaigns are considered accepted and running. No refunds will be issued for partial campaign days, route changes, or weather-related adjustments once the campaign is underway. Refunds for prepaid balances are processed within ten (10) business days of written approval.
Make-Good Policy
If we fail to deliver a committed campaign day due to vehicle breakdown, equipment failure, or operational error on our part, we will provide a make-good day at no additional charge. Make-good days are scheduled based on mutual availability and must be completed within thirty (30) calendar days of the original missed day.
Make-good coverage does not extend to delays or cancellations caused by severe weather, natural disasters, government actions, civil unrest, road closures outside our control, or events constituting force majeure.
Category Exclusivity
Category exclusivity may be available for select campaigns and markets, subject to availability and an additional fee. If exclusivity is requested and confirmed in the campaign agreement, we will not deploy competing brand campaigns in the same category within the agreed geographic zone during the campaign period.
Exclusivity is limited to the specific market, category, and timeframe defined in the agreement. It does not extend to other markets, digital channels, or non-competing categories unless explicitly stated.
Client Responsibilities
Clients are responsible for providing creative assets in the required formats and specifications. Assets must be submitted at least five (5) business days before the campaign start date. Late submissions may delay deployment.
All creative content must comply with applicable federal, state, and local advertising laws and regulations. Lonestar Billboards reserves the right to reject content that is illegal, misleading, or that violates platform or broadcast standards.
Limitation of Liability
To the fullest extent permitted by law, Lonestar Billboards shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our services. Our total liability for any claim related to a campaign shall not exceed the total amount paid by the client for that specific campaign.
We are not responsible for the effectiveness of any advertising campaign, including metrics such as impressions, engagement, or return on investment, unless specifically guaranteed in writing as part of the campaign agreement.
Intellectual Property
All creative assets, logos, and content provided by the client remain the property of the client. By submitting content, the client grants Lonestar Billboards a limited, non-exclusive license to display the content on our vehicles for the duration of the campaign.
We retain ownership of our proprietary systems, route strategies, technology, and operational methods.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Dallas County, Texas.
Modifications
We reserve the right to modify these Terms at any time. Changes take effect upon posting to our website. Continued use of our services after modifications constitutes acceptance of the updated Terms. Clients with active campaign agreements will be notified of material changes.
Contact
For questions about these Terms of Service, contact us at:
Lonestar Billboards
Email: info@lonestarbillboards.com
Location: Dallas, TX, USA